Taking the Mystery Shopper Industry to a New Level of Sophistication
The Insight Group is a licensed, investigative consulting firm dedicated to providing the hospitality industry with uniquely balanced reporting of customer service, quality assurance and employee cash handling integrity.
The insight group has earned the trust and respect of leaders in the hospitality industry by proving time after time that experience and knowledge count.Our Experience
You offer the highest quality of service and a positive experience for every guest. Is this what is actually being received?Our Services
Our clients include the finest hotels and resorts- destination properties that pride themselves on being the very best.Our Clientele