BRINGING SERVICE EXCELLENCE INTO FOCUS

Taking the Mystery Shopper Industry to a New Level of Sophistication

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The Insight Group is a licensed, investigative consulting firm dedicated to providing the hospitality industry with uniquely balanced reporting of customer service, quality assurance and employee cash handling integrity.

DID YOU KNOW?

One dishonest bartender thieving two drink payments hourly can result in losses of nearly $50,000 over the course of one year.

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The success and efficiency of your business is our first priority. We look forward to the opportunity to become your hospitality evaluation services provider.
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